Scame Electrical Solutions Australia Pty Ltd ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.scamesolutions.com.au. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site.

1. Information We Collect

• Personal Data: We collect personally identifiable information you provide to us, such as your name, email address, phone number, and address, when you fill out forms on our website, place an order, or contact us for customer service.
• Payment Information: We collect payment information, such as your credit card number, when you make a purchase.
• Technical Data: We collect information about your device and how you interact with our website, including IP address, browser type, operating system, and browsing behavior.

2. How We Use Your Information

• To Process Transactions: We use your personal and payment information to process your orders and provide you with the products and services you request.
• To Communicate with You: We use your contact information to send you updates about your order, respond to your inquiries, and send you promotional materials if you opt-in to receive them.
• To Improve Our Services: We use technical data to analyze site usage, enhance our website's functionality, and improve our products and services.
• To Comply with Legal Obligations: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. Information Sharing and Disclosure

• Third-Party Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and email marketing. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your personal information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

• Access and Correction: You have the right to access and correct the personal information we hold about you. To do so, please contact us at [Customer Service Email].
• Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications or contacting us directly.
• Data Deletion: You may request the deletion of your personal information, subject to certain exceptions under applicable law. To request deletion, please contact us at [Customer Service Email].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site usage, and assist with our marketing efforts. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. Your continued use of our website after the posting of changes constitutes your acceptance of such changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Scame Electrical Solutions Australia Pty Ltd
8 Masonry Way,
Malaga, WA 6090
Email: sales@scame.com.au
Phone: 08 9248 4445
Website: www.scamesolutions.com.au

Thank you for choosing Scame Electrical Solutions Australia Pty Ltd. We value your privacy and are committed to protecting your personal information.